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FAQs

FAQ

Installation/Assembly

Do you offer assembly?

Do I Need a Building Permit?

Financing

Other Financing Solutions

About our store - The Better Backyard

Why should I buy from The Better Backyard?

What's your privacy policy?

Are you an authorized dealer of ...?

Do you have a store near me?

Shipping

Where do you ship from?

Do you ship to Canada?

General Shipping Info

What shipping carriers do you use?

Where will they drop off the delivery?

Returns

I would like to return my order - How do I do this?

Ordering Process

Can I order on the phone?

Can I cancel or change my order after I placed it?

Payments

Why was my card denied?

Is there a sales tax?

How do I use a promo/discount code?

Can I receive a W-9 form?

After receiving the product(s)

What happens if my items arrive damaged?

I am not assembling the item right away - Should I still do an inventory check?

How do I get replacement parts for my item?

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⭐  Free Delivery within U.S. ⭐ Assembly Available! ⭐ Free shipping when you order over XX You Have Qualified for Free Shipping *** FREE DELIVERY! *** View Full Product Details You Have Free Shipping On This Order! Free shipping when you order over XX ou Have Qualified for Free Shipping